27th September, 2016
From 11-12 October, Strands Product Manager Albert Morales will be in Panama to participate in a high-level panel at the 22nd WSBI Latin America and the Caribbean Regional Group (GRULAC) Meeting.
The aim of this prestigious event is to promote the exchange of experiences and knowledge on the topic “24/7 customer service: presence anywhere, anytime”, as well as to create opportunities for future collaboration among participants.
The 22nd meeting is aimed at GRULAC WSBI institutions, in addition to financial players, officials of central banks, supervisory authorities, other multilateral agencies related to the issue in the region, and experts from the institutional, cooperation and business sectors.
In the final panel session on Day 1, Albert will be joined by officials from the Association of Banking Supervisors of The Americas (ASBA), Ipsos, CaixaBank and CecaBank to discuss the how banks can achieve channel omnipresence, seamless service quality and matchless customer experience.
The full agenda for the 2-day event can be viewed here. Check out the biographies of Albert's fellow panelists here.
For more general information on the 22nd WSBI GRULAC meeting, see the event website or contact Aimee Suarez at firstname.lastname@example.org.